Ransomware Attacks  Prevention-Repair

Ransomeware AttackHave you been hit by a ransomware attack yet? If not, you’re lucky.

Ransomware damage has jumped from $300 million in 2015 to an estimate $5 billion in 2017. This includes the amount of the ransoms paid, plus the costs of downtime and lost productivity.

Ransomware is a type of program that infects a computer and blocks a user from accessing their data until the user pays a ransom. [Read more&]

PC Support Scams  Beware of These Threats

PC Support Scams Are Everywhere

pc support scamHave you gotten a PC Support Scam on your PC yet? If not, you will! What does this type of Malware attack look like? Just look at the image to the left. Pretty convincing, eh? Yes, it says Norton, but its fake. Anybody can copy a logo.

What else happens? Well, youre sitting at your computer and suddenly it freezes. You see a big window pop up and say that your computer is under attack from a virus and youre instructed to click to repair, or call a fake tech support number.

It can say lots of other scary things too, like that your hard drive is about to die and you must call immediately or you will lose all your data. It can also be a message from a fake technician from Microsoft telling you to call the right away. Sometimes, you might even get a phone call from a scammer saying they’re from Microsoft. [Read more&]

Virus Threats  Malware Myths and Misconceptions

internet safety securityVirus Threats and Malware Threats  Know the Real Story

Virus threats and malware are subject to so many myths and misconceptions, that its hard for anybody to know what to think. Here are a few of the most common myths about Viruses, Trojans and other Malware, along with some tips from a computer repair shop.

Myth 1: I am Fully Protected from Viruses Because I Have an Antivirus Program on My PC

Many people ask us how they can get a virus when they have Norton, Kaspersky, McAfee or some other Antivirus or Internet Security program installed on their computer.

The answer is that NOTHNG is 100 percent effective against virus threats and malware. If Hackers can break into government computers with their sophisticated security programs, they can certainly break into your PC. Being too confident in your security software can lead to a virus repair job. [Read more&]

The Top 4 Computer Repair Issues Caused by Human Mistakes

Computer Repair Issues

Computer Repair Thoughts from an Old Pro

Computer Repair is a funny business. It clearly illustrates the faults and foibles of human nature. Things we all do, that arent always very smart.

This is a real issue because computers are at the center of almost everything we do. Its�  more important than ever to know what to do to avoid costly computer repair bills, or at least keep them to a minimum.

Here are the Top 4 Most Common Mistakes people make that eventually land them in a computer repair shop, sometimes hoping for a miracle. Hopefully, youre not guilty of any of these, but I doubt it. Even I sometimes forget, but since I can do my own computer repair, it doesnt cost me as much.

[Read more&]

Virus Infections from Fake Support Sites

Virus Infections After a Support Call?

tech support virusOver the past few months, our Computer Repair shop in Tucson has had had dozens of customers come to us with virus infections after having called an alleged technical support site for companies like HP, Microsoft, Dell and even Intuit (Quicken and Quick Books).

The support person got the customer to allow them to make a remote connection so they could diagnose their computer. Invariably, they would scare the customer and tell them their computer was in bad shape with spyware and virus infections, Windows problems and hard drive issues. They would tell them that these were the real source of their problems and that they could fix them. Then they gave them a ridiculous price, often $200  $300 to repair their computers. Gee, we do it for only $130. [Read more&]

5 Tips to Avoid Android Malware: Be Aware When Downloading Apps

android marketEveryone loves free apps, especially Android users (phones and tablets). While most of these apps are legitimate, the number of free Android apps that are actually malware keeps increasing. Android users are more at risk than iPhone and iPad users because the the Android market is much more open than Apples.�  This means more choices, but also more risk.

[Read more&]

Finding Quality Computer Repair Service, Help, Support & Virus Removal Services in Tucson

Computer Repair Laptop Repair ServiceWhere can you get quality computer repair service in Tucson? Who can do a virus removal & repair that will last? You may ask, “who can fix my computer that I can trust”? � Can they do laptop screen repairs? What about MAC and MacBook repair? Android repair? Will they guarantee their work?

Before I toot my own horn, I will say there are around six well established computer repair shops here in town. These businesses have been around eight years or more, and have good reputations (BBB members). [Read more&]

FBI Virus Removal Cases Still Common

Virus Removal Woes Continue:

FBI Virus Removal TucsonFBI virus removal jobs keep coming to our shop. Will this annoying thing ever go away?

I hate to say it, but the only reason its still around is because people are falling for this scam!

Of course, the customers we see, are the ones that dont fall for it and come to us to remove it. I should mention that along with the main scam, it installs all kinds of other spyware as well.

This is actually typical of most viruses. They bring their friends along! Thats why when we do a virus removal, we dont stop when the offending virus is removed. We do further analysis and cleanups as well. We use no less than four different scanning and removal tools, as well as some manual work.

[Read more&]

Malware Virus Attacks Facebook Pages

Virus Malware Facebook

A new Malware Virus is hitting peoples and businesses Facebook Pages!

If your page is suddenly crowded with ads, even in your timeline, you got the Iminent malware infection. You will notice their logo on the ads, like in the attached photo.

It will install to every browser on your PC! Your antivirus software wont remove it, because its not technically a virus. Its more like those toolbars that sneak in when youre downloading something else. It wont hurt your PC, but it will annoy you and make your Facebook page almost unreadable.How do I know? It happened to me!

It also puts in buttons on the ads do download other things, and I dont know if those might hurt. The one that made me most suspicious was one telling me I had to download a special player to see a video. Thats a dead giveaway to more potential viruses.

To remove it, you must go into the Add-ons or Extensions area of your web browser and disable it. Then you must uninstall it from your PC.�  I then recommend running a Registry Cleaner, like CCleaner or Glary Utilities. Heres the steps to remove it from the different browsers. [Read more&]

6 Common Myths About Web Safety  Part 1

internet safety securityComputer Viruses, Malware, Trojans, Spyware, Adware, Rootkits, Bootkits&. a wild menagerie of threats to be sure.�  Ill use the generic term Malware to refer to all these types from now on.�  You may not have even heard of some of these forms of infections.�  What the heck can you do?�  How worried do you need to be?�  The truth is, were all subject to these risks, but the better informed you are, the safer youll be.

This will be a series of posts where Ill try to give you a simple rundown of the most common myths that get people into trouble.�  How many parts will there be in this series?�  That depends on how much time I have to write, or how sleepy I am if Im writing at night.�  Im guessing two or three.

 

Myth #1: I Must be Safe Because Ive Never Had a Virus Infection

Guess again my friend.�  How would you know, when most malware and Trojans are designed to be stealthy and work behind the scenes without your knowledge?�  Thats the whole point!�  Yes, some types of malware do get your attention, especially the ones trying to sell you fake software, but this is only one type of infection.

Others may be lurking behind the scenes trying to steal your passwords, credit�  card numbers, etc.�  Eventually, if there are enough of them on your computer, youll notice performance slowdowns, lockups, error messages or even crashes.�  This may be the only warning youll get that something is wrong, but by then it may be too late.

You wont believe how many computers come in to our shop for other types of repairs, where we find viruses and malware galore.�  As part of our troubleshooting, we always run a quick scan and sure enough, most of them have some type of infection.�  Theyre not always serious, but it goes to show how common this problem is.

Myth #2: Only Porn, Gambling and Other Questionable Sites are Dangerous

Of course, these are by far the riskiest sites out there, so you should avoid or at least minimize your visits to such sites (nudge-nudge).�  Did you know that an estimated 83% of trusted, legitimate sites are hacked and infected with malware?�  Now thats scary!�  The bigger sites monitor their sites, but hey cant always keep up.�  Most of the time theyre clean, but you cant know if theyre clean when you visit them.

Why do they target these sites?�  Because thats where the money is!�  They are popular, high-traffic sites, so theyre the best way to distribute the infections.�  Most of the time they just hack the site.�  If they cant get in that way, they use other tricks.�  One for example, is to pose as an advertiser wanting to post an ad on a legitimate site.�  Once theyve submitted and paid for their ad, theyve built up trust with the site.�  Then later, they post an update to their ad, embedding malicious code in it and voila& theyve infected the site.

Stay tuned for Part 2.

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